[Note: Original post had problems with links and I screwed up the spelling – fixed now – oppppsssss……]
Long overdue but I wanted to tell you about my experience using the discount prescription eyeglass service Zenni Optical.
They sell very inexpensive prescription glasses through the mail. I decided to check them out and went through the selection process and ordered a pair. If they turn out to be fine – I will be getting a couple of extra pairs – just in case. I paid a total of $54.00 including shipping.
Well – I did this a couple of months ago. I received my glasses after a couple of weeks and sure enough – they were crushed. They were shipped in a very sturdy plastic case but didn’t survive the traveling from Kalifornia. I called Zenni and requested they replace the glasses – great customer service. The person I talked to was friendly and helpful. I received a return authorization number – placed it in the box – and shipped it back.
A couple weeks went buy and I got a call from Zenni saying that they were sorry for the trouble and were re-manufacturing the glasses. About a week later I received them. No problem this time.
Having always got my glasses from a vision center – I really wasn’t sure what to expect from glasses that cost about 1/4 what I usually pay. The frames were great – no issues. The lenses were crystal clear. I am very happy with them.
Now – these are my back up glasses. I actually have 3 pairs of glasses for redundancy – my work safety glasses, the ones from Zinni, and my regular glasses.
I now plan to order a pair of sunglasses.
For more info – click HERE.
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